Provision of company registered office and director’s service address

As part of our agreed services, we will:

• Allow you to use our address as your company’s registered office address at Companies House
• Receive official mail addressed to the company from HMRC, Companies House, and other government or regulatory bodies
• Forward official mail to you either by email (scanned) or by post, depending on your instructions and our agreed method
• Notify you promptly of any time-sensitive or legally significant correspondence we receive
• Allow the address to be used for statutory purposes only (e.g. Companies House, HMRC, and other official correspondence)
• Allow the nominated director(s) to use our address as their service address on the public record at Companies House
• Receive official correspondence addressed to the director in their capacity as a company officer
• Forward such correspondence promptly to the director by post or email (as agreed)
• Notify the director of any legal notices, official letters, or time-sensitive documents received

Please note: this list is not exhaustive. Any work not specifically listed under "Included work" is deemed outside the scope of this engagement unless we have expressly agreed otherwise in writing.

Where additional work is required, we will advise you of the scope, our proposed fee, and obtain your agreement before proceeding.

The following work is outside the scope of this service unless separately agreed in writing:

• Use of the address as a trading address or for general business correspondence
• Receipt, forwarding or handling of parcels, packages, marketing materials, non-statutory post or non-official correspondence
• Monitoring or responding to correspondence on your behalf beyond basic forwarding
• Legal or company secretarial advice in relation to correspondence received
• Scanning, archiving, or storing mail beyond a reasonable period or volume
• Use of the address for personal or private correspondence unrelated to company duties
• Use of the address as the director’s residential address for legal, banking, or credit purposes
• Monitoring or managing deadlines or responses related to any correspondence unless separately agreed
• Legal advice or representation relating to the director’s role or correspondence received

Please note: this list is not exhaustive. Any work not specifically listed under "Included work" is deemed outside the scope of this engagement unless we have expressly agreed otherwise in writing.

Where additional work is required, we will advise you of the scope, our proposed fee, and obtain your agreement before proceeding.

You agree to:

• Ensure the registered office address is used only for appropriate statutory purposes
• Keep us updated with your current forwarding address and contact information
• Inform us promptly of any change in company details relevant to mail handling
• Not represent the registered office address as your trading address
• Use the service address solely for your role as a company director
• Inform us promptly of any changes to your contact details or company status
• Collect or request forwarding of mail in a timely manner
• Keep your statutory records and filings accurate and up to date

Please note: we will not be liable for any missed deadlines, penalties, or other consequences where the cause is incomplete, incorrect, or outdated contact details, or resulting from your failure to update your contact details or to respond promptly to forwarded correspondence.

We agree to:

• Manage incoming official mail addressed to your company at our office
• Forward such correspondence promptly and in accordance with our agreed method
• Ensure our address remains available for use as your registered office throughout the period of engagement, subject to compliance with our terms and payment of fees
• Allow continued use of our address as a director’s service address, subject to payment of fees and compliance with our terms
• Exercise reasonable care in handling statutory correspondence addressed to you in your capacity as a company officer

Please note: our role is limited to administrative support and mail forwarding. We do not assume responsibility for the contents of any correspondence, nor for any actions or deadlines arising from it, nor act as your representative unless we have agreed to in writing.