Emma Jones CBE, founder of Enterprise Nation, has been appointed as the new Small Business Commissioner. Taking up the role on 23 June 2025, Jones succeeds Liz Barclay and will lead efforts to tackle late payments and improve payment practices across the UK.
The Commissioner’s role was created to support the UK’s 5.5 million small businesses, particularly in their dealings with larger firms. Late payment continues to be a major challenge for small business owners and the self-employed. According to research from Intuit QuickBooks, SMEs were owed an average of £21,400 in late payments during 2024.
During Liz Barclay’s tenure, the Fair Payment Code was introduced in December 2024. It encourages businesses to adopt faster and fairer payment practices—over 300 companies have signed up so far. Barclay also helped shape proposals for further legislation, with a major consultation expected later this year.
In her first statement, Jones said:
💬 “Having done it myself, I know the commitment it takes to start and grow a successful business.”
Looking ahead, she’s expected to continue developing practical tools and guidance to help small businesses manage payment disputes and access the support they need.